FAQ

General Questions

What industries you are specialized in?

We have experience across healthcare, senior living, pharmaceuticals, FMCG and more.

Do you offer customized software solutions?

Yes, all our solutions are tailored to meet your business needs.

Can I filter or drill down into the data on the dashboard?

Yes, our dashboards offer interactive filtering and drill-down capabilities. You can apply filters to view specific time periods, product categories, or user segments. Drill-downs allow you to click on a summary view (like a bar or pie segment) to explore detailed data beneath it. This interactivity helps you discover deeper insights with just a few clicks.

What types of data visualizations are best for my business needs?

The best type of visualization depends on the nature of your data and the story you want to tell. For trends over time, line charts are ideal; for comparisons, bar or column charts work best; for proportions, pie or donut charts are useful; and for geographical data, maps are effective. Advanced visualizations like scatter plots, treemaps, and heatmaps can reveal patterns and relationships. Our experts analyze your data and recommend the most suitable visuals for your business.

Can I customize the design and layout of the dashboards?

Yes, absolutely! Our dashboards are fully customizable to match your brand's colors, logo, and layout preferences. We offer flexible design options for chart types, fonts, labels, themes, and user-friendly layouts. You can also customize the placement of filters, slicers, and navigation elements to suit your workflow.

How often is the data updated in the visualization? Is it real-time or scheduled?

Data updates can be scheduled or real-time, depending on your business needs. For real-time insights, we can connect your dashboards to live data sources. Alternatively, if daily, weekly, or monthly updates are sufficient, we can set up scheduled data refreshes. Our systems support both methods, and we'll recommend the best approach based on your use case.

How secure is my data, and who can access the dashboards?

Data security is a top priority. We use role-based access control (RBAC) to ensure that only authorized users can view or edit dashboards. Data is encrypted both in transit and at rest. Platforms like Power BI, Google Data Studio, and Tableau offer enterprise-grade security, and we follow industry best practices to protect your sensitive information. We can also implement multi-factor authentication (MFA) for additional security.

What tools or platforms do you use for data visualization (e.g., Power BI, Google Data Studio, Tableau)?

We specialize in leading data visualization platforms, including Power BI, Google Data Studio, and Tableau. Each platform has its own strengths — Power BI is excellent for advanced analytics, Google Data Studio is great for web-based dashboards, and Tableau excels at interactive storytelling. We help you choose the right platform based on your business goals, budget, and technical environment.

Can I export or share the visualizations with others (PDF, Excel, etc.)?

Yes, you can export dashboards and visualizations in various formats, including PDF, Excel, PNG, and PowerPoint. These formats are ideal for sharing reports with stakeholders or using them in presentations. Additionally, we can set up automated email reports so stakeholders receive updated dashboards at scheduled intervals.

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